Terms and conditions for guided tours
Maximum number of participants
For walking tours and interior visits the group may generally have up to 25 participants. Larger groups require a correspondingly larger number of guides.
Tours can be cancelled free of charge up to one week before the scheduled tour begins. For cancellations 2-6 days prior to the tour date, the cancellation fee is 50% of the total amount. For cancellations within the last 24 hours before the scheduled time, the cancellation fee will be 100 %. Cancellations must be in writing .
If the group is late, the tour guide waits 30 minutes at the agreed meeting point. The duration of the guided tour is shortened accordingly. If the group fails to appear at the agreed place after 30 minutes, the tour guide is released of her obligation to conduct the tour but is still entitled to the agreed tour guide fee
Participation in the guided tours is at the group members’ own risk.
All requests have to be sent by e-mail to firstname.lastname@example.org or by using the internet request form on our homepage. All agreements have to be in writing. Your booking is confirmed after you have received a written confirmation